Aveen Joseph
About Aveen Joseph
Aveen Joseph is a Senior Manager at ThoughtSpot, where he has worked since 2022. He has extensive experience in technical support and enterprise support roles across various companies, including Sutherland, Wipro, and Infoblox.
Current Role at ThoughtSpot
Aveen Joseph serves as a Senior Manager at ThoughtSpot since 2022. In this role, he is responsible for overseeing various aspects of enterprise support, leveraging his extensive experience in technical support and management. His position involves strategic planning and execution to enhance customer satisfaction and operational efficiency.
Previous Experience in Technical Support
Before joining ThoughtSpot, Aveen Joseph held several positions in technical support across various companies. He worked at Sutherland as a Technical Support Executive from 2009 to 2010 and later returned as a Subject Matter Expert in Technical Support from 2010 to 2011. His experience also includes roles at Wipro, where he served as a Technical Support Associate and L3 Technical Support between 2006 and 2009.
Career at Infoblox
Aveen Joseph has significant experience at Infoblox, where he worked in various capacities from 2013 to 2022. He started as a Senior Enterprise Technical Support Engineer, then progressed to Team Lead, and later served as Manager and Senior Manager in Enterprise Support. His tenure at Infoblox spanned nearly seven years, during which he contributed to enhancing the support infrastructure.
Experience at ASM Technologies Ltd
Aveen Joseph worked as an Enterprise Support Engineer at ASM Technologies Ltd from 2011 to 2013. In this role, he focused on providing technical support and solutions to enterprise clients, further developing his skills in customer service and technical troubleshooting.
Educational Background
Aveen Joseph studied at Periyar University, where he earned a Bachelor of Science degree in Information Technology. This educational foundation has equipped him with the necessary technical knowledge and skills to excel in his various roles in the IT and support sectors.