Carla Schaefer
About Carla Schaefer
Carla Schaefer is an Associate Customer Success Manager at ThoughtSpot, where she has worked since 2022. She holds a Bachelor of Arts from Eberhard Karls Universität Tübingen and a Master's degree from the University of Michigan, alongside diverse experience in customer success, digital marketing, and education.
Work at ThoughtSpot
Carla Schaefer serves as an Associate Customer Success Manager at ThoughtSpot, a role she has held since 2022. Based in San Diego, California, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and providing support to maximize the value of ThoughtSpot's analytics platform.
Education and Expertise
Carla Schaefer earned her Bachelor of Arts degree from Eberhard Karls Universität Tübingen, completing her studies from 2017 to 2021. She further advanced her education by obtaining a Master's degree from the University of Michigan - Stephen M. Ross School of Business in 2022. Additionally, she studied at the University of Michigan as an Undergraduate Non-Degree Student from 2019 to 2020, enhancing her academic foundation.
Background
Carla Schaefer's educational journey began at Gymnasium im Bildungszentrum Reutlingen Nord, where she completed her Abitur from 2009 to 2017. She also studied at EF International Language Center Dublin in 2017, focusing on language skills for 11 months. Her diverse background includes international experiences and a strong foundation in language and intercultural communication.
Previous Work Experience
Prior to her current role, Carla Schaefer held various positions that contributed to her professional development. She worked as a Tutor for German as a Foreign Language & Intercultural Programs at Eberhard Karls Universität Tübingen in 2018. She also served as a Speaker Coach for TEDxUofM from 2021 to 2022 and completed a Digital Marketing Internship at The National Wax Museum Plus in 2017. Additionally, she gained experience as a Student Consultant at Morning Brew in 2022 and as an Account Management Intern at DDB Germany from 2020 to 2021.