Clark Brown
About Clark Brown
Clark Brown serves as the Director of Customer Success for the East region at ThoughtSpot, a position he has held since 2021. He has extensive experience in customer success and project management, having worked at various companies including Resolve Corporation, Platfora, Maximus Inc., Pindrop, and IBM.
Current Role at ThoughtSpot
Clark Brown serves as the Director of Customer Success - East at ThoughtSpot, a position he has held since 2021. In this role, he is responsible for overseeing customer success initiatives in the Eastern United States. His focus includes ensuring customer satisfaction and driving adoption of ThoughtSpot's analytics platform.
Previous Experience at ThoughtSpot
Before his current role, Clark worked at ThoughtSpot as a Senior Sales Engineer from 2018 to 2021. In this capacity, he contributed to the sales process by providing technical expertise and support to potential clients, helping them understand the value of ThoughtSpot's solutions.
Professional Background
Clark Brown has an extensive professional background in project management and customer success. He worked at Resolve Corporation as a Project Manager from 2002 to 2005. He also held the position of Field Engagement Manager at Platfora from 2014 to 2015 and served as a Technical Project Manager at Maximus Inc. from 1992 to 2002.
Education and Qualifications
Clark earned both his MBA and BSBA from the University of Delaware, completing his MBA from 1999 to 2004. His educational background provides a strong foundation for his roles in customer success and project management throughout his career.
Career Progression in Customer Success
Clark has held several roles focused on customer success throughout his career. He was the Director of Customer Success at Platfora from 2015 to 2016 and worked in technical sales at Pindrop from 2016 to 2018. His experience at IBM as a Solutions Architect (Pre-sales) from 2007 to 2014 further solidified his expertise in customer engagement and technical solutions.