Lindsay Palmer

Lindsay Palmer

Instructional Designer, Mode Customer Education & Enablement @ ThoughtSpot

About Lindsay Palmer

Lindsay Palmer is an Instructional Designer currently working at ThoughtSpot, specializing in customer education and enablement. She has a diverse background in education and content strategy, having held various roles in instructional design and project management across multiple organizations.

Current Role at ThoughtSpot

Lindsay Palmer currently serves as an Instructional Designer in the Mode Customer Education & Enablement team at ThoughtSpot. In this role, she focuses on developing customer education experiences tailored for Mode University. Her work aims to empower data analysts and business users to effectively engage with the business intelligence platform.

Previous Experience in Instructional Design

Prior to her current position, Lindsay worked as an Instructional Designer at Section4 for five months in 2021-2022. She also held the role of Learning Content Strategist at Reforge from 2022 to 2023, where she contributed to the development of educational content. Her transition from education to instructional design allowed her to leverage her teaching experience to create impactful learning experiences.

Background in Education

Lindsay has a solid foundation in education, having worked as an English Teacher at Green Dot Public Schools and Democracy Prep Public Schools. She also served as an Academic Instructor and College Essay Instructor at FLEX College Prep. Her teaching experience spans multiple locations, including Los Angeles and New York, and has informed her approach to instructional design.

Educational Qualifications

Lindsay holds a Bachelor of Arts (B.A.) in English Language and Literature from Occidental College, which she attended from 2009 to 2013. She furthered her education by obtaining a Master of Arts (MA) in English Language and Literature from King's College London in 2014. Additionally, she earned a Teaching Credential in Secondary Education and Teaching from Loyola Marymount University in 2021.

Content Marketing and Project Management Experience

Lindsay has a strong background in content marketing, which she has applied to scale learning solutions across various industries. Her project management experience includes roles at Deluxe Entertainment Services Group, where she served as Editorial Team Lead and Account/Editorial Project Manager. This diverse experience has equipped her with skills to manage and deliver effective educational content.

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