Robert Zhu
About Robert Zhu
Robert Zhu is an Enterprise Account Director in Financial Services, currently working at ThoughtSpot since 2019. He has extensive experience in client services and solutions consulting, having previously held roles at Medallia from 2012 to 2015.
Work at ThoughtSpot
Robert Zhu has been serving as the Enterprise Account Director for Financial Services at ThoughtSpot since 2019. In this role, he focuses on driving business growth and developing strategic relationships within the financial services sector. His experience in account management and client relations supports his efforts in delivering tailored solutions to meet client needs.
Current Role at Medallia
In addition to his role at ThoughtSpot, Robert Zhu has been working as the Commercial Director for EMEA at Medallia since 2015. Based in London, he oversees commercial strategies and operations across the Europe, Middle East, and Africa regions. His leadership contributes to Medallia's growth and market presence in these areas.
Previous Experience at Medallia
Robert Zhu has held multiple positions at Medallia prior to his current roles. He worked as a Senior Analyst in Client Services from 2012 to 2014 in Palo Alto, California, where he gained insights into client needs and service delivery. He then transitioned to the role of Manager, Solutions Consultant from 2014 to 2015, further enhancing his expertise in client solutions.
Education and Expertise
Robert Zhu studied at the University of California, Berkeley, where he earned a Bachelor of Arts degree from 2005 to 2009. His educational background provides a foundation for his career in account management and client services, equipping him with the skills necessary for his roles in the technology and financial services sectors.