Sreekumar S.
About Sreekumar S.
Sreekumar S. is a Senior Director of Systems Reliability Engineering at ThoughtSpot, with extensive experience in technical support and systems reliability across various companies. He has held senior roles at Infoblox, Nutanix, and SlashSupport, and has a strong academic background in English Literature and Computer Science.
Current Role at ThoughtSpot
Sreekumar S. serves as the Senior Director of Systems Reliability Engineering at ThoughtSpot. He has been in this role since 2022, contributing to the company's focus on enhancing system reliability and performance. His responsibilities include overseeing engineering processes and ensuring the stability of systems within the organization.
Previous Experience at Infoblox
Prior to his current position, Sreekumar S. worked at Infoblox as the Senior Director of Technical Support from 2007 to 2020. During his 13 years at Infoblox, he played a crucial role in managing technical support operations and enhancing customer satisfaction through effective support strategies.
Career at Nutanix
Sreekumar S. held the position of Senior Director, Worldwide Support at Nutanix for one year, from 2021 to 2022. In this role, he was responsible for leading support initiatives and improving service delivery for customers in the San Francisco Bay Area.
Educational Background
Sreekumar S. completed his Bachelor of Arts with Honors in English Literature at Delhi University. He furthered his education by obtaining a Master of Science in Computer Science from Manipal University. This combination of studies has provided him with a strong foundation in both technical and communication skills.
Technical Support Management Experience
Sreekumar S. has extensive experience in creating and managing global technical support centers for large enterprises and service providers. He has a proven track record in setting up support teams for various environments, including On-Prem, Cloud, and SaaS. His expertise in this area has contributed to the success of multiple organizations.