Alicia Duong
About Alicia Duong
Alicia Duong is a Graduate Experience Designer at Thoughtworks in Melbourne, Australia, with a background in finance and economics. She has held various roles, including team leader at AIESEC and financial analyst intern at the Department of Treasury and Finance, and has completed a UX UI Design program at Academy Xi.
Work at ThoughtWorks
Alicia Duong has been employed at ThoughtWorks as a Graduate Experience Designer since 2021. In this role, she focuses on enhancing the experiences of new graduates within the organization. Her work is based in Melbourne, Victoria, Australia, where she contributes to the development and implementation of design strategies that improve onboarding and engagement for graduate employees.
Previous Experience at AIESEC
Alicia Duong held multiple roles at AIESEC, including Team Leader and Outgoing Exchange Manager. As Team Leader from 2019 to 2020, she led a team for six months, focusing on organizational goals and team development. In her role as Outgoing Exchange Manager in 2019, she managed the outgoing exchange process, facilitating international opportunities for members.
Education and Expertise
Alicia Duong studied at the University of Melbourne, where she earned a Bachelor of Commerce (BCom) with a focus on Finance and Economics from 2018 to 2020. She also completed a UX UI Design program at Academy Xi in 2021, which lasted for 11 months. This educational background provides her with a strong foundation in both financial analysis and user experience design.
Work Experience in Finance and Customer Operations
Alicia Duong has diverse work experience in finance and customer operations. She served as a Financial Analyst Intern at the Department of Treasury and Finance in Victoria for one month in 2015. Additionally, she worked at NAB as a Customer Operations Team Member from 2020 to 2021 for ten months, where she was involved in customer service and operational tasks.
Experience in Hospitality
Alicia Duong worked as a Cafe Attendant at San Churro from 2018 to 2020 for two years. In this role, she was responsible for customer service and daily operations within the cafe, gaining valuable experience in the hospitality industry.