Alyssandra Ruggiero
About Alyssandra Ruggiero
Alyssandra Ruggiero is a Senior Business Analyst at ThoughtWorks, where she has worked since 2019. She has a diverse background in business analysis, technical support, and education, with previous roles at companies such as Grupo Benner, Philips, and WK Sistemas.
Current Role at ThoughtWorks
Alyssandra Ruggiero has been serving as a Senior Business Analyst at ThoughtWorks since 2019. In this role, she is responsible for analyzing business needs and facilitating communication between stakeholders to ensure successful project outcomes. Her work is based in Recife e Região, Brasil, where she applies her extensive experience in business analysis to drive effective solutions.
Previous Experience at Grupo Benner
Prior to her current position, Alyssandra Ruggiero worked at Grupo Benner as a Business Analyst and Product Owner from 2015 to 2017. During her tenure, she contributed to product development and management, ensuring alignment with business objectives. She later returned to Grupo Benner as a Product Owner from 2018 to 2019, further enhancing her expertise in product management.
Education and Expertise
Alyssandra Ruggiero holds a degree in System Information from Universidade Regional de Blumenau, which she completed from 2012 to 2014. She also pursued a Technical Course in Administration at CEDUP Hermann Hering from 2006 to 2007. Additionally, she has advanced her skills with a Pos Degree in Software Engineering from Uniasselvi and a Pos Degree in Interaction Design for Digital Artifacts from CESAR School, completed in 2021.
Career Background in Technical Support and Analysis
Alyssandra Ruggiero has a diverse background in technical support and analysis. She worked at WK Sistemas for five years, from 2008 to 2013, initially as Technical Support and later as IT Business Analyst from 2013 to 2015. She also gained experience as a Software Test Analyst at Philips from 2017 to 2018, where she focused on software quality assurance.
Teaching Experience
In addition to her analytical roles, Alyssandra Ruggiero has experience in education. She served as a Professor at Kroton for six months in 2014 and as an Instructor at Cetelbras Educacional from 2013 to 2015. These positions allowed her to share her knowledge and expertise with students in the field of technology and business.