Carla Martelli Labbe
About Carla Martelli Labbe
Carla Martelli Labbe is an Associate IT Infrastructure Analyst at Thoughtworks, where she has worked since 2022. She has a diverse background in customer service and IT support, with previous roles at companies such as Vodafone, Airbnb, and Computacenter.
Work at ThoughtWorks
Carla Martelli Labbe currently serves as an Associate IT Infrastructure Analyst at ThoughtWorks, a position she has held since 2022. In this role, she is involved in the continuous improvement of systems, focusing on innovation and efficiency. Carla provides support to ThoughtWorks offices across Europe, ensuring excellent customer support. She coordinates with recruiting teams for onboarding new hires and pairs with the Demand team to plan for new clients and assess current team needs. Additionally, she participates in regional and global initiatives, contributing to the company's strategic goals.
Previous Work Experience
Before joining ThoughtWorks, Carla held various positions across different industries. She worked as an Administrative Assistant at ITALCOMPAS SL for three months in 2020. Prior to that, she was a Sales Associate at Debenhams in the UK from 2015 to 2016 and at Vodafone from 2017 to 2018. Carla also served as a Fashion Stylist at ROMWE for two years and as a Case Manager at Airbnb for 11 months. Her experience includes a role as an IT Support Specialist at Computacenter, where she worked for 11 months in 2018 to 2019.
Education and Expertise
Carla has a diverse educational background, with studies spanning various fields. She achieved a Diplomatura in e-commerce from Allison Academy in 2019. Additionally, she completed the Google IT Support Professional Certificate through Coursera in 2021. Carla also holds a Bachelor's degree in Fashion Design from the International Career Institute, completed in 2018. Her studies include Cyber/Computer Forensics and Counterterrorism, Marketing, and French Studies, showcasing her versatile skill set and commitment to continuous learning.
Skills and Certifications
Throughout her career, Carla has acquired a range of skills and certifications relevant to her roles. She holds a certificate in First Aid and has completed a course in Illustrator from Udemy Academy. Her education includes a focus on Cybersecurity and Forensic Science, which enhances her analytical abilities. Carla's diverse skill set supports her work in IT infrastructure and customer service, enabling her to contribute effectively to her teams and projects.
Language Proficiency
Carla has pursued studies in language, specifically in French. She completed French Studies at both The Open University and Innova Estrategia, achieving certificates of completion in 2019. This language proficiency complements her professional roles, particularly in customer support and collaboration within international teams.