Carolina Martinussi
About Carolina Martinussi
Carolina Martinussi is the Head of Professional Services at Thoughtworks, where she has worked since 2015 in various roles, including Project Manager and Operations Lead. With a background in architecture and design, she emphasizes information architecture and human-centered design in her work.
Work at ThoughtWorks
Carolina Martinussi has been with ThoughtWorks since 2015, initially serving as a Project Manager. In 2016, she took on the role of Operations Lead, where she has focused on enhancing operational efficiency. In 2019, she advanced to the position of Head of Professional Services, contributing to the strategic direction of the company. Her tenure at ThoughtWorks spans over nine years, during which she has developed a strong expertise in managing professional services and operations.
Education and Expertise
Carolina Martinussi studied at Universidade De São Paulo, where she earned a Bachelor of Architecture from 2003 to 2008. Her educational background in architecture and urban planning provides her with a unique perspective that combines technical and creative skills. This foundation supports her focus on Information Architecture, Usability, and Human-Centered Design in her professional roles.
Background
Carolina Martinussi has a diverse professional background, having worked internationally in Brazil, the United Kingdom, and the United States. Prior to her time at ThoughtWorks, she worked as a User Interface and User Experience Designer at Kinghost in Brazil from 2013 to 2015. She also held positions as an Information Architect and Graphic Designer at Jungle It Ltd in the UK from 2009 to 2015, and as a Furniture Production Assistant at Unto This Last Limited for a brief period in 2011.
Professional Services Leadership
In her role as Head of Professional Services at ThoughtWorks, Carolina Martinussi has been instrumental in shaping the company's approach to client engagement and service delivery. Since 2019, she has led initiatives that align professional services with the company's strategic goals, ensuring that client needs are met effectively. Her leadership in this area reflects her extensive experience in operations management and her commitment to enhancing service quality.