Caroline Teahan
About Caroline Teahan
Caroline Teahan is a Professional Services Manager at ThoughtWorks in Brisbane, Queensland, Australia, with a strong background in business analysis and consulting. She has held various roles at ThoughtWorks and other organizations, focusing on internal customer support and consultant growth.
Current Role at ThoughtWorks
Caroline Teahan serves as the Professional Services Manager at ThoughtWorks, a position she has held since 2021 in Brisbane, Queensland, Australia. In this role, she focuses on customer satisfaction and internal customer support, ensuring that internal consultants receive the necessary guidance and resources for their professional growth. Her commitment to supporting her team is evident in her approach to management.
Previous Positions at ThoughtWorks
Caroline Teahan has held multiple roles at ThoughtWorks prior to her current position. She worked as a Lead Consultant from 2019 to 2020 and as a Staffing Lead for 8 months in 2020. Her tenure at ThoughtWorks spans several years, showcasing her extensive experience in consulting and staffing within the organization.
Background in Business Analysis
Caroline has a strong background in business analysis, having worked as a Senior Business Analyst at the Department of Communities, Child Safety and Disability Services in 2014 and at the Department of Housing and Public Works from 2005 to 2008. Additionally, she served as a Senior Business Analyst at Mobile Travel Technologies Ltd. from 2008 to 2012. This experience has contributed to her expertise in understanding and addressing customer needs.
Educational Qualifications
Caroline Teahan studied at University College Cork, where she earned a Bachelor of Science (BSc) in Business Information Systems from 1995 to 1999. Prior to that, she attended St. Aloysius College in Carrigtwohill, Co Cork, Ireland, from 1989 to 1995. Her educational background provides a solid foundation for her career in business analysis and consulting.
Career Progression
Caroline's career spans various roles and industries, including positions as a Senior Developer at DSI | DeCare Systems Ireland and as a Team Lead at Gradient Solutions Corporation in Dublin, Ireland. She also worked as a Business Analyst at Flight Centre and a Senior Web Application Developer at Champion Data in Australia. This diverse experience has equipped her with a broad skill set applicable to her current role.