Dongin Shin
About Dongin Shin
Dongin Shin is the Head of CX & Product Strategy at Thoughtworks, where he focuses on customer experience and product strategy. He has extensive experience in product management and design, having held various roles at Thoughtworks and educational institutions, including Parsons School of Design.
Current Role at ThoughtWorks
Dongin Shin serves as the Head of CX & Product Strategy at ThoughtWorks, a position he has held since 2024. In this role, he focuses on customer experience strategy and product strategy, leveraging his extensive background in product management and design. His current position is based in New York, New York, and operates in a hybrid work environment.
Previous Experience at ThoughtWorks
Dongin Shin has held multiple roles at ThoughtWorks prior to his current position. He worked as a Lead Product & Design Consultant from 2018 to 2019 and later served as the Head of Product Management and Design, Director for the NA East Market from 2021 to 2024. Additionally, he was a Senior Experience Design Consultant and an Experience Design Consultant for the Office of Social Change Initiative. His tenure at ThoughtWorks has spanned several years and various leadership roles.
Academic Background
Dongin Shin earned his Master of Fine Arts (MFA) in Transdisciplinary Design from Parsons School of Design - The New School, where he studied from 2013 to 2015. He also holds a Bachelor of Fine Arts (BFA) in Digital Media Design from Hongik University, completed between 2004 and 2009. His academic background has contributed to his expertise in design and product strategy.
Teaching and Lecturing Experience
Dongin Shin has contributed to academia through various teaching roles. He served as Faculty in the School of Design Strategies and Management at Parsons School of Design - The New School from 2019 to 2021. He also held positions as a Guest Lecturer and Design Strategist at The New School between 2014 and 2016. His experience in education reflects his commitment to sharing knowledge in design and strategy.
International Experience and Research
Dongin Shin has a diverse international background, having worked as a Field Researcher for KOICA in Kenya and Tanzania from 2009 to 2010. He also participated in a Sustainability Fellowship with UNESCO in South Korea and the Philippines in 2007. His global experiences have enriched his perspective on design and product strategy.