Hiral Shah
About Hiral Shah
Hiral Shah serves as the Global Head of Social Media at Thoughtworks, bringing over a decade of experience in social media strategy and community engagement across various industries. Previously, he held senior roles at GSMA and Vodafone, focusing on targeted campaigns to meet business objectives.
Work at ThoughtWorks
Hiral Shah currently serves as the Global Head of Social Media at ThoughtWorks, a position held since 2023. In this role, Shah is responsible for developing and executing social media strategies that align with the company's business objectives. This position is based in London, United Kingdom.
Previous Experience at GSMA
Hiral Shah worked at GSMA for a total of three years, first as Social Media Manager from 2016 to 2018 and then as Senior Manager, Social Media from 2018 to 2021. During this time, Shah was based in London and focused on delivering targeted campaigns across various sectors, including telecoms and technology.
Career Background in Social Media
Shah has over 10 years of experience in the social media field, having held various roles that contributed to building engaged communities and enhancing brand reputation. Prior to GSMA, Shah worked as a Social Media Strategist at N2O Limited from 2014 to 2016 and as a Sr. Associate Maven - Social Media at Windchimes Communications Pvt Ltd from 2012 to 2013.
Educational Background
Hiral Shah holds a Master's degree in Global Business Analysis from The University of Manchester, where studies were completed from 2008 to 2009. Shah also earned a Bachelor's degree in Management Studies from the University of Mumbai, studying there from 2005 to 2008.
Expertise in Social Media and Analytics
Shah has a keen interest in paid media and analytics within the social media domain. This expertise is complemented by a strong background in delivering campaigns that achieve business objectives across various industry sectors, including beauty & lifestyle, publishing, and banking & finance.