Ian Kelsall
About Ian Kelsall
Ian Kelsall serves as the Principal of Product Management and Innovation at Thoughtworks, specializing in BFSI and Fintech. With a background in project management and a degree in Information Technology from the University of York, he has contributed significantly to advancements in customer experience and open banking in Australia.
Work at ThoughtWorks
Ian Kelsall has served as the Principal of Product Management + Innovation and BFSI & Fintech Lead at ThoughtWorks since 2012. His role involves overseeing product management strategies and innovations within the banking, financial services, and insurance sectors. Kelsall has played a crucial role in establishing ThoughtWorks Australia's presence in the financial technology sector through strategic development and market engagement. His work includes advising on platform strategies and collaborating in design sprints to enhance service offerings.
Previous Experience in Financial Services
Before joining ThoughtWorks, Ian Kelsall worked at Credit Suisse in various capacities. He served as an Industrial Placement in the Project Office from 2002 to 2003 and later as a Configuration & Release Manager from 2004 to 2006. His experience also includes a role as a Senior IT Project Manager at lastminute.com from 2008 to 2012. These positions contributed to his expertise in project management and financial services.
Education and Expertise
Ian Kelsall holds a Bachelor of Science degree in Information Technology, Business Management, and Business Foreign Language from the University of York, where he studied from 2000 to 2004. He also completed A-Levels in IT, Maths, Chemistry, Biology, and General Studies at Ridge Danyers College Marple from 1997 to 1999. Additionally, he studied User Experience Design at General Assembly in 2013, further enhancing his skills in product management and user experience.
Contributions to Financial Technology
Ian Kelsall has made significant contributions to the financial technology sector in Australia. He developed customer experience guidelines for the New Payment Platform Australia (NPPA) and contributed to the Consumer Data Rights (CDR) CX standards for Data61, which supports Open Banking initiatives. His advisory role in the platform strategy for a major financial institution's Bank as a Service (BaaS) offering showcases his expertise in leveraging technology for financial services.