Jedda Puzon
About Jedda Puzon
Jedda Puzon is a Lead Product Manager at Thoughtworks with extensive experience in business analysis and systems management. She has worked in various roles across multiple companies, including USAC, RBS Citizens Group, and Fidelity National Information Services, and holds a BS in Information Systems from the University of Maryland Baltimore County.
Work at ThoughtWorks
Currently, Jedda Puzon serves as the Lead Product Manager at ThoughtWorks, a position held since 2019. In this role, she plays a crucial part in defining and implementing standards, methods, and procedures for requirements gathering. She leads requirements reviews, design reviews, and change control activities to ensure that projects align with business goals. Her responsibilities also include active participation in agile development planning and agile ceremony meetings, contributing to the overall efficiency and effectiveness of the Agile Development Team.
Previous Experience at USAC
Jedda Puzon worked at the Universal Service Administrative Co. (USAC) as a Systems Analyst III from 2016 to 2019. During her three years in the Washington D.C. Metro Area, she developed expertise in software release documentation, including release notes, user manuals, and training guides. Her role involved collaborating with various stakeholders to ensure that system requirements were met and effectively communicated.
Career at RBS Citizens Group
Jedda Puzon was employed at RBS Citizens Group as a Business Systems Analyst for one year, from 2012 to 2013, in the Providence, Rhode Island Area. In this position, she contributed to the analysis and improvement of business processes, working closely with teams to identify system requirements and enhance operational efficiency.
Education and Expertise
Jedda Puzon earned her Bachelor of Science degree in Information Systems from the University of Maryland Baltimore County, completing her studies from 2007 to 2011. Her educational background has equipped her with the skills necessary for effective communication between business customers and IT development teams, allowing her to provide creative and valuable solutions in her professional roles.
Experience in Business Analysis
Throughout her career, Jedda Puzon has held various positions that emphasize her expertise in business analysis. She worked as a Senior Business Analyst at Sogeti from 2014 to 2016 and as a Business Systems Analyst at Fidelity National Information Services from 2011 to 2014. Additionally, she gained experience as a Technology Intern (Business Analyst) at PNC Financial Services Group in 2010. These roles have contributed to her strong ability to gather requirements and facilitate communication between technical and non-technical stakeholders.