Kalai Balaraman
About Kalai Balaraman
Kalai Balaraman is the People Operations Lead for Shared Services at ThoughtWorks in Bengaluru, India, with a strong background in HR operations and process management. Previously, he held various roles at Accenture, TE Connectivity, Deutsche Bank, and VMware, contributing significantly to the establishment of Shared Services in multiple countries.
Current Role at ThoughtWorks
Kalai Balaraman serves as the People Operations Lead - Shared Services at ThoughtWorks since 2021. In this role, he operates in a hybrid work environment based in Bengaluru, Karnataka, India. His responsibilities include leading projects and analyzing data to identify opportunities for improvement within the organization. He focuses on enhancing customer satisfaction by effectively resolving issues that arise.
Previous Experience at Accenture
Prior to joining ThoughtWorks, Kalai Balaraman worked at Accenture in India for six years, from 2015 to 2021. He held the position of Assistant Operations Manager and later served as a Senior Process Associate from 2005 to 2007. His tenure at Accenture contributed to his expertise in operations management and process improvement.
Background in HR Operations
Kalai has extensive experience in HR operations, having worked at TE Connectivity as Manager - HR Operations from 2009 to 2014. He also held the position of HRIS Manager at VMware for seven months in 2014-2015. His background includes setting up Shared Services for both India and Europe, specifically in countries such as Germany, Spain, and Italy.
Educational Qualifications
Kalai Balaraman completed his Master's degree in Commerce at Bangalore University from 2005 to 2007. He also holds a Bachelor of Commerce (BCom) degree from St. Joseph's Evening College, which he obtained from 2000 to 2003. His educational background has provided him with a solid foundation in commerce and business operations.
Key Contributions and Responsibilities
In his various roles, Kalai has played a pivotal role in framing road maps for transition and process flows in HR operations. He has contributed to hiring German Language specialists to support operations in Germany and acts as the Point of Contact for both Internal and External Audits, ensuring compliance with SOX and process audit standards.