Katherine Alsop

Katherine Alsop

Principal Service Designer / Product Manager @ ThoughtWorks

About Katherine Alsop

Katherine Alsop is a Principal Service Designer and Product Manager at ThoughtWorks, where she has worked since 2010. She has extensive experience in product development and digital transformation, collaborating with clients across Australia and Europe.

Work at ThoughtWorks

Katherine Alsop has been employed at ThoughtWorks since 2010, serving as a Principal Service Designer and Product Manager. Her role has spanned various locations, including Melbourne, Sydney, London, and Hamburg. In her position, she has led significant initiatives, including the development and global rollout of ThoughtWorks' Salesforce CRM, where she reported directly to the Chief Commercial Officer and Chief Marketing Officer. Katherine has been actively involved in all phases of the product development lifecycle, contributing to both discovery and implementation stages, as well as ongoing digital transformation efforts.

Education and Expertise

Katherine Alsop holds a Bachelor's degree in Communication and Multimedia from Monash University. She has also studied Business and French at the University of Melbourne. Additionally, she attended Esit - École Supérieure D’interprètes Et De Traducteurs, focusing on Communication. This diverse educational background has equipped her with a broad skill set applicable to service design and product management.

Background

Katherine Alsop has extensive experience in product and service engagements across various countries. She has worked with a wide range of clients in Australia, including the Digital Transformation Office/Agency, NAB, and Telstra. Her international experience includes collaborations with organizations such as Her Majesty's Revenue and Customs and CompareTheMarket in Europe. Previously, she led the Knowledge Management capability at ThoughtWorks, further enhancing her expertise in managing complex projects.

Achievements

Katherine Alsop has played a pivotal role in the global rollout of ThoughtWorks' Salesforce CRM as a product manager. She has been accountable to senior leadership, including the CCO and CMO, demonstrating her capacity to manage high-stakes projects. Her involvement in all phases of the product development lifecycle highlights her comprehensive understanding of product management and service design. Katherine's work has contributed to significant digital transformation initiatives for various clients.

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