Kathryn Heffernan
About Kathryn Heffernan
Kathryn Heffernan serves as the Portfolio Director for Strategic Accounts at Thoughtworks, where she has worked since 2018. With a background in business development and client relationships at companies like Mastercard and BPAY, she specializes in digital transformation consulting in the financial services sector.
Current Role at ThoughtWorks
Kathryn Heffernan serves as the Portfolio Director for Strategic Accounts at ThoughtWorks, a position she has held since 2018. In this role, she leads a portfolio of focus accounts, aiming to create significant impact for high-value customers within Australia. Her responsibilities include overseeing strategic initiatives and fostering relationships that drive digital transformation consulting, particularly in the financial services and payments sectors.
Previous Experience at Mastercard
Kathryn Heffernan worked at Mastercard for a total of eight years, holding two significant roles. From 2004 to 2006, she served as Vice President of Global Marketing in Purchase, NY. Following this, she transitioned to the role of Vice President of Business Development from 2007 to 2015 in Melbourne, Australia. Her tenure at Mastercard contributed to her extensive knowledge in the financial services industry.
Professional Background in Account Management
Kathryn Heffernan has a robust background in account management, having worked with several prominent organizations. She was an Account Manager at Ogilvy & Mather from 1995 to 1999 in New York, NY, and later at FCB Global from 1999 to 2003 in London, UK. Additionally, she served as Regional Account Director at TBWA\Chiat\Day for one year in New York, NY, before taking on the role of Director of Client Relationships at BPAY from 2016 to 2018 in Melbourne, Australia.
Education and Professional Development
Kathryn Heffernan has pursued advanced education to enhance her expertise. She studied at Hamilton College, earning a Bachelor of Arts in History from 1990 to 1994. She furthered her education at the University of Virginia Darden School of Business, completing a program in Design Thinking for Innovation in 2017. Additionally, she participated in the LEAD Executive Education Program at Stanford University Graduate School of Business from 2021 to 2022.
Expertise in Digital Transformation
Kathryn Heffernan is recognized for her extensive experience in digital transformation consulting, particularly within the financial services and payments sectors. Her proactive approach to problem-solving has established her as a trusted advisor to clients, enabling her to effectively address complex challenges and drive impactful solutions.