Lisa Malon
About Lisa Malon
Lisa Malon serves as the Head of Global People Operations at Thoughtworks, where she has worked since 2022. She has extensive experience in human resources, having held various roles at companies such as Thoughtworks, Caresoft Global, and Capgemini.
Current Role at ThoughtWorks
Lisa Malon serves as the Head of Global People Operations at ThoughtWorks since 2022. In this role, she has been instrumental in leading various initiatives aimed at enhancing the company's people operations framework. She has designed inclusive and compliant global policies that emphasize local alignment for key initiatives. Additionally, she has implemented a scalable Shared Services function to support the global workforce, ensuring operational efficiency.
Previous Experience at ThoughtWorks
Prior to her current position, Lisa held the role of Head of People Support for North America at ThoughtWorks from 2019 to 2022. During her tenure, she led the transformation of the People Operating Model, shifting from a reactive structure to a globally-led, regionally executed model. She also supported mergers and acquisitions, overseeing due diligence and integration processes.
Career Background in Human Resources
Lisa Malon has extensive experience in human resources, beginning her career at Caresoft Global. She worked there in various capacities, including HR Administrator, HR Generalist, HR Manager, and HR Director from 2005 to 2015. Following her time at Caresoft, she served as Senior Manager of Human Resources at Opus Capital Markets Consultants and as Associate Director of Human Resources at Capgemini before joining ThoughtWorks.
Education and Academic Background
Lisa studied at Northwestern University, where she earned a Bachelor of Arts degree in English and Business Institutions from 1999 to 2003. Her academic background has provided her with a strong foundation in communication and business principles, which she has applied throughout her career in human resources.
Achievements in Global People Operations
At ThoughtWorks, Lisa has led the creation of several Centers of Excellence, including the Global Payroll Center and the Global Employee Relations Center. These initiatives aim to enhance compliance, reduce costs, and manage sensitive compliance matters across all regions. She has also led the Global Mobility Center of Excellence strategy and execution, contributing to the company's operational effectiveness.