Lucas Aguiar
About Lucas Aguiar
Lucas Aguiar is an IT Infrastructure Analyst at ThoughtWorks, focusing on the technical modernization of global offices and managing vendor relationships. He has a background in information technology support and holds a bachelor's degree in Information Systems.
Work at ThoughtWorks
Lucas Aguiar has been employed at ThoughtWorks since 2019 as an IT Infrastructure Analyst. He is part of the Workspaces team, focusing on the technical modernization of global offices. His role involves managing vendor relationships to ensure that service level agreements and deliverables are consistently met. Lucas supports ThoughtWorks offices across multiple locations, including Brazil, Ecuador, and Chile, contributing to the creation of scalable infrastructure and software for various projects.
Previous Experience in IT Support
Before joining ThoughtWorks, Lucas Aguiar worked as an Information Technology Support Technician at Limasoft Integradora de TI from 2015 to 2016 for one year in Contagem, Minas Gerais, Brazil. He also served as a Technical Support Intern at Prefeitura Municipal de Contagem from 2014 to 2015 for ten months. These roles provided him with foundational experience in IT support and technical assistance.
Education and Expertise
Lucas Aguiar earned a bachelor's degree in Information Systems from Centro Universitário UNA, studying from 2018 to 2020. This academic background has equipped him with the necessary skills and knowledge to excel in his current role as an IT Infrastructure Analyst. His education complements his practical experience in IT support and infrastructure management.
Internship Experience
Lucas Aguiar gained valuable experience as an intern at ThoughtWorks from 2017 to 2019 for two years. This internship allowed him to develop his skills in IT infrastructure and support, laying the groundwork for his subsequent role as an IT Infrastructure Analyst. His time as an intern contributed to his understanding of the company's operations and technical requirements.
Technical Skills and Support
In his current position, Lucas Aguiar provides system administration and support for both Mac OS and Windows platforms. His technical skills enable him to address various infrastructure challenges and support the operational needs of ThoughtWorks offices. His contributions are essential for maintaining efficient IT systems across multiple locations.