Namitha Anand
About Namitha Anand
Namitha Anand serves as the Head of Service Line for Customer Experience, Product & Design at Thoughtworks India, where she manages operations and holds P&L responsibility. With a career spanning nearly two decades at Thoughtworks, she focuses on thought leadership and service branding in her domain.
Work at ThoughtWorks
Namitha Anand has been with ThoughtWorks since 2004, holding various positions over the years. Currently, she serves as the Head of Service Line for Customer Experience, Product & Design in India, a role she has occupied since 2021. In this capacity, she manages demand, supply, and operations for the service line. Prior to this, she worked as a General Manager at the Bangalore office for 14 years and as a Principal Consultant in Delivery Management for 3 years. Her extensive experience at ThoughtWorks has positioned her as a leader in the organization.
Education and Expertise
Namitha Anand holds a Bachelor of Engineering (B.Eng.) in Electrical and Electronics Engineering from R. V. College of Engineering, Bangalore, which she completed from 1998 to 2002. She furthered her education by obtaining a Master of Business Administration (MBA) in Systems and Marketing from Christ College, Bangalore, between 2002 and 2004. Her educational background supports her expertise in customer experience, product management, and design.
Background
Namitha Anand has a long-standing career in the technology and consulting sectors, primarily with ThoughtWorks. She began her journey there as a Business Analyst, Delivery Process Consultant, and Project Manager, roles she held from 2004 to 2014. Over the years, she transitioned into leadership positions, culminating in her current role overseeing the Customer Experience, Product & Design service line in India. Her career reflects a commitment to enhancing customer experience and product design.
Achievements
In her current role, Namitha Anand holds P&L responsibility for the Customer Experience, Product & Design service line in India. She is focused on thought leadership within this domain and is responsible for productizing services and branding efforts. Her contributions to the field have helped shape the strategic direction of the service line at ThoughtWorks India.