Natasha Jimenez
About Natasha Jimenez
Natasha Jimenez is a Senior Experience Designer at ThoughtWorks, specializing in user-centered design and agile practices. She has extensive experience in civic tech and social impact projects, advocating for liberatory design and mentoring fellow designers.
Current Role at ThoughtWorks
Natasha Jimenez serves as a Senior Experience Designer at ThoughtWorks, a role she has held since 2021 in the San Francisco Bay Area. In this position, she leads client workshops to develop user journeys and personas, helping to define the vision and roadmap for various products and services. Natasha also coaches clients on best practices in agile experience design, ensuring that projects align with user-centered design principles.
Previous Experience in Design and Innovation
Prior to her current role, Natasha worked at the City and County of San Francisco's Human Services Agency as a Service Designer in the Innovation Office from 2018 to 2021. She co-founded Outside, where she served as the Design and Research Lead from 2017 to 2019, focusing on international consulting. Her experience also includes a position as a Software Engineering Consultant at ThoughtWorks from 2015 to 2017, where she contributed to various software projects.
Educational Background and Certifications
Natasha holds a Bachelor of Engineering Science (BESc) in Software Engineering from The University of Western Ontario. She also earned a Bachelor of Arts in Social Justice and Peace Studies from King's University College, part of the same university. In 2021, she completed an Executive Certificate in Business Perspectives for Creative Leaders at Yale School of Management. Additionally, she obtained a Permaculture Design Certification from Ecology Academy, focusing on ecological design.
Advocacy and Mentorship in Design
Natasha advocates for liberatory design principles in civic tech and social impact projects. She emphasizes customer-centric design in her mentorship of other designers, promoting best practices in user-centered product development. Her commitment to these principles reflects her belief in the importance of inclusive and equitable design processes.
Diverse Work Experience in Technology
Natasha's career includes diverse roles in technology and design. She worked as a Programmer Analyst at TELUS Digital for three months in 2012 and as a Software Developer at London Health Sciences Centre from 2013 to 2014. Additionally, she completed a Summer IT Co-op at International Financial Data Services in 2010 and worked in IT at IFDS in 2011. This varied experience has equipped her with a broad skill set in software development and design.