Niina Tuikka
About Niina Tuikka
Niina Tuikka is a Service Line Lead at Thoughtworks, specializing in Customer Experience, Product, and Design. With a background in design and business development, she has held various roles in multiple companies, including Karto Oy and Futurice, and has contributed to the establishment of Thoughtworks in the Nordics.
Work at ThoughtWorks
Niina Tuikka currently holds multiple roles at ThoughtWorks, including Service Line Lead for Customer Experience, Product & Design, and People Lead. She has been with the company since 2022, contributing to the development of business strategies and team management in the Helsinki Metropolitan Area. In her role as Service Line Lead, she focuses on business development, competence development, and global collaboration. Additionally, she manages a team of developers, data scientists, and data engineers, ensuring effective project execution and innovation within the service line.
Previous Experience at Karto Oy
Prior to joining ThoughtWorks, Niina Tuikka worked at Karto Oy as Design Director from 2019 to 2021. In this role, she was responsible for leading design initiatives and fostering a creative environment. Her tenure at Karto Oy contributed to her expertise in customer experience and product design, which she now applies in her current position.
Experience at Futurice
Niina Tuikka served as a Business Designer and Culture Advisor at Futurice from 2017 to 2019. In this capacity, she represented human and business perspectives in various projects, enhancing her skills in business design and cultural strategy. This experience laid the groundwork for her subsequent roles in customer experience and product design.
Education and Expertise
Niina Tuikka earned a Bachelor's degree in International Business Administration from TalTech – Tallinn University of Technology, where she studied from 2012 to 2015. She furthered her education by obtaining a Master’s degree in Marketing Management from the University of Vaasa between 2015 and 2017. Her academic background supports her specialization in data, AI, and data mesh strategy work, contributing to the development of AI solutions in her current roles.
Career Development at Kesko and DHL
Niina Tuikka's career includes significant roles at Kesko and DHL. At Kesko, she worked as a Digital Business Developer from 2016 to 2017 and as a K Digital Trainee for five months in 2016. Her experience at DHL as a Customs Clearance Agent from 2012 to 2016 provided her with foundational skills in logistics and operations. These positions contributed to her comprehensive understanding of business processes and customer needs.