Raffaella Roviglioni
About Raffaella Roviglioni
Raffaella Roviglioni is a Customer Experience, Product and Design Lead at Thoughtworks in Italy, with a background in interaction design and user research. She has held various roles in the field, including positions at FAO, Fifth Beat, and UserTest/Lab, and has contributed to the UX community as a member of the Rome UX Book Club and as Italy Country Ambassador for EuroIA.
Current Role at ThoughtWorks
Raffaella Roviglioni serves as the Customer Experience, Product and Design Lead at ThoughtWorks, a position she has held since 2021. In this role, she focuses on enhancing customer experiences through innovative product design and strategic insights. Her work is based in Italy, where she applies her extensive knowledge in user experience and design to drive impactful solutions.
Previous Experience in User Research
Before joining ThoughtWorks, Raffaella worked as a Senior User Researcher at UserTest/Lab from 2013 to 2017. In this capacity, she conducted in-depth user research to inform design decisions and improve product usability. Her experience in this role contributed to her understanding of user needs and behaviors, which she continues to leverage in her current position.
Educational Background and Specializations
Raffaella Roviglioni has an extensive educational background in various fields related to design and usability. She studied Interaction Design, Usability, Information Architecture, and Analytics at Nielsen Norman Group from 2011 to 2021. Additionally, she holds a Master of Science in Agriculture and Plant Genetics from Università degli Studi della Tuscia, completed between 1991 and 1999. Her education has equipped her with a strong foundation in both technical and design-oriented disciplines.
Contributions to the UX Community
Raffaella is an active member of the Rome UX Book Club and serves as the Italy Country Ambassador for EuroIA. She co-curated the 2017 edition of EuroIA in Stockholm, highlighting her commitment to advancing the field of information architecture and user experience. Furthermore, she is a member of Architecta, the Italian Association of Information Architecture, which underscores her involvement in the professional community.
Authorship and Publications
Raffaella authored a book on qualitative interviews, which is available on Amazon in Italian. This publication reflects her expertise in user research methodologies and her ability to communicate complex concepts in an accessible manner. Her work contributes to the body of knowledge in the field and serves as a resource for practitioners and researchers alike.