Raquel Devesa
About Raquel Devesa
Raquel Devesa is a Tech Ops IT Infrastructure Analyst currently employed at ThoughtWorks in Barcelona, Catalonia, since 2020. She has a background in various technical roles and holds certifications in cloud and cybersecurity from AWS and Cisco.
Work at ThoughtWorks
Raquel Devesa has been employed at ThoughtWorks as a TechOps - IT Infrastructure Analyst since 2020. In this role, she focuses on managing and optimizing IT infrastructure to support the company's operations. Her experience in this position spans over four years, during which she has contributed to various projects aimed at enhancing technology operations within the organization.
Previous Experience at SELLBYTEL Group Spain
Raquel Devesa worked at SELLBYTEL Group Spain from 2017 to 2020. Initially, she served as a Customer Advisor for eight months before transitioning to the role of Subject Matter Expert, where she worked for two years. Her tenure at SELLBYTEL Group took place in the Barcelona Area, Spain, where she developed expertise in customer service and operational processes.
Experience at Randstad
From 2016 to 2017, Raquel Devesa was employed at Randstad as a Technical Advisor. During her one-year tenure in the Porto Area, Portugal, she provided technical support and guidance, leveraging her knowledge to assist clients and improve service delivery.
Education and Certifications
Raquel Devesa studied at Escola Secundária Antero de Quental from 1992 to 2005. She furthered her education at AWS Academy, where she studied Information Technology and achieved the AWS Certified Cloud Practitioner certification between 2020 and 2021. Additionally, she attended Cisco Networking Academy, focusing on Cyber/Electronic Operations and Warfare, and earned the CCNA Cybersecurity Operations certification from 2019 to 2021.
Early Career at EGOR
Raquel Devesa began her career at EGOR, where she worked as a Customer Advisor from 2013 to 2015. Her two-year experience in the Porto Area, Portugal, involved providing customer support and assistance, laying the foundation for her future roles in technical and operational positions.