Richa Jain
About Richa Jain
Richa Jain is an Operations Manager at ThoughtWorks in Pune, Maharashtra, India, where she has worked since 2018. She has a background in computer science and has held various roles in operations and project management, including previous experience at Infosys as an Assistant Accountant.
Work at ThoughtWorks
Richa Jain has been serving as an Operations Manager at ThoughtWorks since 2018. In this role, she manages various operational aspects including Statement of Work (SOW) management and financial management, which encompasses invoicing, revenue, and margin oversight. Richa conducts detailed analyses comparing projections to actual figures, facilitating data gathering for market presentations. She is responsible for managing project issue logs and risk plans, focusing on cost, schedule, scope, and technical risks. Richa also oversees billing, invoicing, and budgeting processes, ensuring the maintenance of gross margin and profit for all projects.
Previous Experience at Infosys
Before joining ThoughtWorks, Richa Jain worked at Infosys as an Assistant Accountant from 2014 to 2016 in Pune, India. During her tenure, she was involved in tracking timesheets and assessing staffing needs, which included making recruitment decisions. Richa contributed to various service areas such as Governance & Assurance Management, Financial Management, Quality Management, and Change Management Planning. She interfaced directly with customer management staff to manage transition projects, shadowing them from initial planning to delivery while providing weekly project status reports.
Education and Expertise
Richa Jain holds a Bachelor of Computer Science (BCA) from Nagpur University, where she studied from 2008 to 2011. She further advanced her education by obtaining a Master of Computer Management (MCM) from the same university, completing her studies from 2012 to 2014. Her academic background in computer science provides a solid foundation for her roles in operations management and project oversight, enabling her to effectively handle complex project management tasks.
Project Management Skills
In her role as Operations Manager, Richa Jain has developed and implemented comprehensive project plans, ensuring that milestones are achieved within the constraints of time, cost, and scope. She is responsible for conducting monthly forecasting on headcount, cost, and revenue, analyzing actual versus forecast figures. Richa also focuses on identifying and addressing revenue leakage as part of her market operations and project management services, demonstrating her proficiency in financial oversight and risk management.