Robert Hilliard
About Robert Hilliard
Robert Hilliard currently serves as the Workplace Operations and Experience leader for North America at Thoughtworks, where he has worked since 2019. He has a diverse background in client services, office management, and employee engagement initiatives across several companies in the Greater Chicago Area.
Current Role at ThoughtWorks
Robert Hilliard currently serves as the Workplace Operations and Experience leader for North America at ThoughtWorks. He has held this position since 2019 and is responsible for overseeing the operations of five offices across the region. His role includes managing a team of five office managers and one receptionist, ensuring that their work aligns with the company's values and culture.
Previous Experience at ThoughtWorks
Before his current role, Robert Hilliard worked at ThoughtWorks in various capacities. He served as an Executive Assistant from 2016 to 2017 and then as Office Manager from 2017 to 2019. In these roles, he contributed to the organization by supporting executive functions and managing office operations.
Experience at Progressive Industries, Inc.
Robert Hilliard worked at Progressive Industries, Inc. as a Client Services professional from 2011 to 2013. During his two years in this role, he operated in the Greater Chicago Area, focusing on client relations and service delivery.
Collaboration and Employee Engagement Initiatives
In his current role, Robert collaborates with the Marketing team to develop unique Zoom backgrounds as part of employee engagement initiatives. He also acts as a strategic partner to various internal groups, including Employee Resource Groups and Diversity, Equity & Inclusion, enhancing the workplace experience.
Innovative Programs and Cost Reduction
Robert Hilliard has a track record of implementing innovative programs and procedures aimed at reducing operating costs while improving productivity and the overall workplace experience. His strategic approach has contributed to enhanced operational efficiency in his previous roles.