Sahard Hesamzadeh
About Sahard Hesamzadeh
Sahard Hesamzadeh is an Experience Designer with a background in customer service and marketing. He has worked in various roles in Ecuador and the United States, currently serving as a Customer Experience Specialist at Kudert since 2018.
Work at Kudert
Sahard Hesamzadeh has been employed at Kudert as a Customer Experience Specialist since 2018. In this role, he focuses on enhancing customer interactions and improving overall satisfaction. His tenure at Kudert has lasted for six years, during which he has contributed to various initiatives aimed at optimizing customer experience.
Previous Experience at Cuestionarix
Prior to his current role, Sahard worked at Cuestionarix as the Leader of Customer Service from 2017 to 2018. His responsibilities included managing customer support operations and ensuring effective communication with clients. This position was held for nine months in Quito, Pichincha, Ecuador.
Education in Marketing
Sahard studied Marketing at Universidad De Las Américas from 2011 to 2016, completing a five-year program. He also attended Universidad Europea for one year from 2014 to 2015, furthering his education in related fields.
Work Experience in Research and Marketing
In addition to his role at Kudert, Sahard has held various positions in research and marketing. He worked as an Assistant Researcher at Catapulta for four months in 2017 and as a Marketing professional at Memoria Colectiva Coworking for one year from 2016 to 2017. He also served as an Organizer at Universidad De Las Américas Ecuador for six months in 2016.
Early Career at Cedar Point Amusement Park
Sahard's early career includes a position as a Cashier at Cedar Point Amusement Park in 2013. He worked there for two months in Sandusky, Ohio, United States, gaining initial experience in customer service.