Susanne Schell
About Susanne Schell
Susanne Schell serves as the People Operations Coordinator at ThoughtWorks in Hamburg, Germany, where she has worked since 2018. She holds a Bachelor of Arts in International Cultural and Business Studies and a Master of Science in Business Administration, and she manages vendor relations and company benefits while leading various operational projects.
Work at ThoughtWorks
Schell has been serving as the People Operations Coordinator at ThoughtWorks since 2018. In this role, she manages vendor relations and oversees all company benefits, including pension and insurance. She acts as a Workday champion, addressing configuration queries and user enablement for the HCM module in Germany. Additionally, she serves as the product owner for an in-house leave management application utilized in two countries. Schell leads projects aimed at enhancing operational excellence, such as automating employment contract creation and designing cross-functional workflows for onboarding processes. She also organizes the monthly induction program for new employees.
Education and Expertise
Schell holds a Bachelor of Arts (B.A.) in International Cultural and Business Studies from Universität Passau, where she studied from 2009 to 2014. She furthered her education by obtaining a Master of Science (M.Sc.) in Business Administration from the same university, completing her studies from 2014 to 2017. Additionally, she pursued extra-occupational studies in Project, Process, and Quality Management at the University of Hamburg from 2018 to 2019. This educational background provides her with a strong foundation in both cultural and business contexts, as well as project management skills.
Previous Work Experience
Before her current role at ThoughtWorks, Schell worked as a People and Global Mobility Assistant for a temporary period in 2017. She also gained experience as a Recruitment Coordinator intern at ICUnet.AG from 2013 to 2014, and as a Recruitment Agent intern at SSI Student Services International LTD in 2011. These positions contributed to her understanding of recruitment processes and human resources management, enhancing her capabilities in her current role.
Project Leadership and Operational Excellence
Schell leads various initiatives focused on improving operational efficiency at ThoughtWorks. She has spearheaded projects that automate the creation of employment contracts and streamline onboarding processes through cross-functional workflow design. Her role involves collaboration with People Partners and Office Principals to ensure compliance with labor laws and effective execution of HR tasks. These efforts reflect her commitment to enhancing the operational framework within the organization.