Kelly Wilson (She/Her)
About Kelly Wilson (She/Her)
Kelly Wilson serves as the VP of Customer Success at ThreeKit and has extensive experience in customer success roles across various companies, including Salesforce and Oracle. She is also involved in a network supporting senior women leaders and focuses on empowering teams in their work environments.
Current Role at Threekit
Kelly Wilson serves as the Vice President of Customer Success at Threekit, a position she has held since 2018. In this role, she focuses on enhancing customer satisfaction and driving success for clients. Her leadership is instrumental in creating strategies that empower teams and improve the overall customer experience. Wilson operates from both Chicago, USA, and Ottawa, Canada, contributing to Threekit's growth and customer engagement initiatives.
Previous Experience in Customer Success
Prior to her current role, Kelly Wilson accumulated extensive experience in customer success across various organizations. She worked at BigMachines, Inc. as a Senior Customer Success Advisor for six months in 2013, and later held positions at Salesforce Quote-to-Cash and G2 Crowd. Her tenure at Salesforce included roles as Director of Customer Success and Senior Manager, where she focused on enhancing customer relationships and driving success strategies.
Educational Background
Kelly Wilson completed her high school education at Fenwick High School from 1993 to 1997. She then pursued higher education at the University of Oklahoma, studying Microbiology from 1997 to 1999. Subsequently, she transferred to the University of Illinois Chicago, where she studied Biological Sciences from 1999 to 2001. This educational foundation supports her analytical skills and understanding of complex systems in her professional roles.
Leadership and Community Involvement
In addition to her professional responsibilities, Kelly Wilson holds a leadership role in a network designed to support senior women leaders in their professional journeys. This involvement reflects her commitment to empowering others and fostering an inclusive environment for women in leadership positions. Her focus on building high-performing teams and creating a positive work culture aligns with her community engagement efforts.