Amy Mills
About Amy Mills
Amy Mills is a Customer Success Executive B2B at Thriva Health, where she has worked since 2021. She has a diverse background in customer service and retail, with previous roles at Loughborough University, Greenwoods Hotel & Spa, and BMW Group.
Current Role at Thriva Health
Amy Mills serves as a Customer Success Executive B2B at Thriva Health, a position she has held since 2021. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Thriva Health focuses on providing health and wellness solutions, and Amy's expertise contributes to enhancing the customer experience in a business-to-business context.
Previous Experience in Customer Service
Prior to her current role, Amy gained valuable customer service experience at various organizations. She worked as an Accommodation Advisor at Loughborough University from 2018 to 2019, where she assisted students with housing inquiries. Additionally, she held positions as a Receptionist at Greenwoods Hotel & Spa from 2019 to 2020 and as a Stock Assistant at Next in 2020.
Educational Background
Amy Mills has a diverse educational background. She studied at Chelmsford College, where she focused on Business/Commerce from 2012 to 2014. She later attended Loughborough University, earning a Bachelor of Science degree in Retailing, Marketing, and Management. Additionally, she completed a course in Visual Merchandising and Branding at the Fashion Retail Academy London from 2014 to 2015.
Early Career in Retail and Visual Merchandising
Amy's early career included roles in retail and visual merchandising. She worked as a Visual Merchandiser at Wallis Fashion in 2012 and at House of Fraser in 2014. These positions allowed her to develop skills in product presentation and customer engagement, which are essential in the retail industry.
Experience at BMW Group
From 2017 to 2018, Amy worked at BMW Group as a Sales and Product Assistant. In this role, she supported sales initiatives and product management, gaining insights into the automotive industry. This experience further diversified her professional skill set.