Phoebe Taylor
About Phoebe Taylor
Phoebe Taylor is a Customer Experience Agent currently employed at Thriva Health and an Acting Lecturer at the University of West London. She has a background in acting and customer support, with over a decade of experience in the arts and customer service sectors.
Current Role at University of West London
Phoebe Taylor has been serving as an Acting Lecturer at the University of West London since 2020. In this role, she contributes to the academic development of students, leveraging her extensive experience in customer service and the performing arts. Her position allows her to share practical insights and knowledge with students, enhancing their learning experience.
Experience at Thriva Health
Phoebe Taylor has held multiple roles at Thriva Health, starting as a Customer Support Agent in 2019 for five months, followed by a position as a Customer Experience Executive for four months. Currently, she works as a Customer Experience Agent, a role she has maintained since 2019. Her responsibilities include addressing customer inquiries and improving service delivery.
Acting Career with National Youth Theatre
Since 2013, Phoebe Taylor has been an Actor with the National Youth Theatre. This long-term engagement demonstrates her commitment to the performing arts and allows her to develop her craft through various performances and projects. Her involvement with the theatre enhances her teaching and customer service skills.
Educational Background in Acting
Phoebe Taylor studied at the London College of Music (UWL) from 2015 to 2018, where she earned a 1st Class BA Hons Degree in Acting. This educational foundation supports her roles in both academia and the performing arts, providing her with the skills necessary for effective communication and performance.
Additional Work Experience
In addition to her current roles, Phoebe Taylor has worked in various capacities, including as a Will Specialist at Farewill since 2020 and as a Learning Support Assistant at Sugarman Education from 2018 to 2019. She also served as a Personal Presence & Presentation Course Assistant at Performance Link Ltd for one month in 2018, showcasing her diverse skill set.