Anetta Lasota
About Anetta Lasota
Anetta Lasota is the Service Process Lead and Global Problem Management Process Owner at thyssenkrupp in Gdańsk, Poland, with extensive experience in IT and a strong belief in team collaboration.
Current Title and Role
Anetta Lasota currently holds the position of Service Process Lead and Global Problem Management Process Owner at thyssenkrupp in Gdańsk, woj. pomorskie, Polska. In her role, she focuses on creating coherent and mature processes aimed at achieving high-quality customer satisfaction. Anetta's approach to leadership emphasizes enabling team success rather than personal achievement.
Past Professional Experience
Anetta Lasota previously worked at Alstom Power as a WEB Application Support Manager. During her six-year tenure from 2009 to 2015 in Elblag, Warmian-Masurian District, Polska, she was responsible for managing web application support, a role that provided her with extensive experience in IT solutions and problem management within the power industry.
Educational Background
Anetta Lasota holds a Master of Science Engineer degree in Computer Science from the Military University of Technology, specifically from the Faculty of Cybernetics. She studied from 2000 to 2005. Additionally, she earned a Bachelor of Marketing and Management from the Faculty of Marketing and Management at Baltic College of Humanism in Koszalin, Poland, where she studied from 1996 to 2000.
Professional Certifications
Anetta Lasota is certified in Lean, Agile, and ITIL methodologies. These certifications highlight her commitment to maintaining and improving process efficiency, enhancing team collaboration, and ensuring high standards in IT service management.
Personal Philosophy and Experiences
Anetta Lasota believes that team collaboration is key to success and is constantly inspired by her team. She describes her experience as a woman in IT as a fantastic, never-ending adventure. Anetta focuses on developing processes that enable high-quality customer service and views leadership as a means to empower her team's success.