Bruce Dawson
About Bruce Dawson
Bruce Dawson is a Maintenance Supervisor at ThyssenKrupp in Ottawa, Canada, with a background in management and computer programming.
Current Role at ThyssenKrupp
Bruce Dawson currently holds the position of Maintenance Supervisor at ThyssenKrupp in the Ottawa, Canada area. In this role since 2013, he directs field labor forces and support personnel to meet or exceed customer expectations. Dawson coordinates with property managers, designated managers, and owners to ensure compliance with contractual obligations. He administers provisions of the union agreement and related policies as they apply to operations and assigned personnel. Additionally, he ensures the application of optimum workmanship and maintains good working relationships between ThyssenKrupp Elevator and its customers.
Experience at TD and Bell Canada
Bruce Dawson has held various positions at prominent Canadian companies. He worked at TD as a Mobile Mortgage Specialist for three months in 2012-2013. Prior to that, Dawson was with Bell Canada, where he served as Manager - International Operations from 2009 to 2011 and as Associate Director from 2005 to 2009. These roles involved significant responsibilities and provided him with extensive experience in management and operations.
Education Background
Bruce Dawson has a comprehensive educational background, having studied at Algonquin College of Applied Arts and Technology. Additionally, he completed a program in computer programming at CDI. His academic pursuits have equipped him with a range of skills applicable to his professional roles in management and maintenance.
Client Satisfaction and Customer Service
Bruce Dawson has a proven track record of achievements in customer service. Throughout his career, he has emphasized client satisfaction as the highest priority. His roles have consistently involved ensuring that customer needs are met and that relationships between his organizations and clients are maintained to a high standard. His focus on client satisfaction is evident in his current responsibilities at ThyssenKrupp.