Donnie Howard
About Donnie Howard
Donnie Howard is an IT Helpdesk Coordinator at ThyssenKrupp in Auburn Hills, MI, with over a decade of experience in technical support and IT roles.
Title
Donnie Howard currently holds the position of IT Helpdesk Coordinator at ThyssenKrupp, located in Auburn Hills, MI. His role involves managing and coordinating the IT helpdesk operations to ensure smooth functioning and prompt resolution of technical issues.
Company
ThyssenKrupp is a prominent company where Donnie Howard has been employed since 2013. Over the past decade, he has served as an IT Helpdesk Coordinator, contributing significantly to the company's IT support infrastructure.
Education and Expertise
Donnie Howard obtained an Associates in Network Systems Administration from ITT Technical Institute-Troy, where he studied Computer Systems Networking and Telecommunications from 2011 to 2013. His education provided him with a strong foundation in network systems and telecommunications, complementing his practical experience in the IT field.
Technical Support Career
Donnie Howard's IT career began at PREZIO Health as a Technical Support Tech, where he worked for 7 months in Madison Heights, MI, starting in 2012. This role laid the groundwork for his extensive experience in technical support and IT roles over the subsequent decade.
Market Research Background
Before transitioning to the IT sector, Donnie Howard worked at GfK Marketing Services as an Interviewer for 8 years, from 2004 to 2012. His tenure in market research involved conducting interviews and gathering data, skills which likely contributed to his analytical and problem-solving capabilities in his later IT roles.