Helmi El Amri
About Helmi El Amri
Helmi El Amri is the Branch Managing Director at thyssenkrupp Elevator in Région de Paris, France, with over 25 years of experience in managerial roles within the retail and customer service sectors.
Current Position at thyssenkrupp Elevator
Helmi El Amri currently holds the dual roles of Branch Managing Director and Director of Customer Relations Center at thyssenkrupp Elevator in Noisiel, Région de Paris, France. Since joining the company in November 2018, he has been responsible for overseeing branch operations and enhancing customer relations in one of France's key regions.
Past Positions at ThyssenKrupp and Fnac
Helmi El Amri has held several key roles at ThyssenKrupp and Fnac. Notably, he served as Executive Assistant to the CEO at ThyssenKrupp for one month in 2014. At Fnac, he was the Branch General Manager from 2011 to 2012 and the Branch Managing Director from 2005 to 2011, both in the Région de Paris, France. His experience at these companies helped solidify his leadership skills and expertise in managing large teams and customer service operations.
E-commerce and Early Career at Conforama
During his tenure at Conforama, Helmi El Amri specialized in the e-commerce sector, serving as the Head of E-commerce / Internet from 1998 to 2005. Before that, he worked as the Department Manager from 1994 to 1998. His time at Conforama provided him with extensive experience in online retail and the management of digital sales platforms, marking an important phase in his professional development.
Educational Background
Helmi El Amri holds a Doctor of Philosophy (Ph.D.) in Material Sciences from Institut national polytechnique de Grenoble, where he studied from 1986 to 1990. Additionally, he earned a DESS in Computer and Information Sciences, General from Université Joseph Fourier (Grenoble I) in 1991. His diverse educational background gives him a comprehensive understanding of both technical and managerial aspects, which aids his current roles in customer relations and branch management.
Expertise and Experience
With over 25 years of experience in various managerial roles within the retail and customer service sectors, Helmi El Amri has developed a robust skill set in team management, e-commerce, and customer relations. His expertise in these areas is underpinned by his extensive educational background and his tenure with major companies such as Conforama, Fnac, and ThyssenKrupp. His deep understanding of both technical and managerial aspects makes him a versatile and effective leader.