łukasz Stramek
About łukasz Stramek
Łukasz Stramek is an IT Specialist currently working at thyssenkrupp Global Shared Services and thyssenkrupp Group Services Gdańsk in Poland. He has a diverse background in IT support, human resources, and customer service, with previous roles at companies such as Atos IT Solutions and Services, UBS, and Sykes Enterprises.
Title
Łukasz Stramek is a Senior IT Specialist currently working at thyssenkrupp Global Shared Services in Gdańsk, Pomeranian District, Poland. He also holds a position as an IT Specialist at thyssenkrupp Group Services Gdańsk.
Current Positions at thyssenkrupp
Łukasz Stramek is contributing at thyssenkrupp Global Shared Services as a Senior IT Specialist in Gdańsk, Pomeranian District, Poland. In this role, he has implemented significant improvements to the ticketing tool SM@TK – Servicemanager and introduced CMMI principles within his area of responsibility. Additionally, he is a member of the Microsoft O365 Guild, focusing on Office 365-related issues, trainings, and applications.
Previous Experience at Atos IT Solutions and Services
Łukasz Stramek has worked at Atos IT Solutions and Services A/S in various roles. He served as a 2nd Line Support Engineer from 2016 to 2017 for eight months in Bydgoszcz, Poland. Prior to that, he held the same position from 2014 to 2015 for one year and started his journey with Atos as a 1st Line Support Engineer in 2014, working five months in the same location.
Educational Background
Łukasz Stramek studied English Linguistics and achieved a Master's degree (M.A.) from Uniwersytet Mikołaja Kopernika w Toruniu, completing his studies from 2007 to 2009. He earlier earned a Bachelor's degree in English Linguistics from Teacher Training College, where he studied from 2003 to 2007.
Early Career and Other Roles
Before transitioning to IT, Łukasz Stramek held positions in various other sectors. He worked as an Export Clerk at Ergis-Eurofilms from 2008 to 2010 in Pow. wąbrzeski, Poland, and as a Public Procurement Department Assistant at Toruńskie Zakłady from 2010 to 2011 in Toruń, Poland. Additionally, he worked at Sykes Enterprises, Inc. in Edinburgh, United Kingdom as a Customer Services Advisor for one year.