Rodrigo Sánchez Lima
About Rodrigo Sánchez Lima
Rodrigo Sánchez Lima is a Contact Center professional currently working at Thyssenkrupp in Essen, Germany, with extensive experience in customer service and management roles.
Title and Current Position
Rodrigo Sánchez Lima currently works as a Contact Center specialist for Thyssenkrupp in Essen, North Rhine-Westphalia, Germany. His role involves managing customer service operations, utilizing his expertise in contact center management and customer service.
Professional Experience
Rodrigo has accumulated significant work experience over the years in various roles. He worked at Granier as a Senior Store Manager from 2013 to 2016 before being promoted to Store General Manager, a position he held from 2016 to 2018. Additionally, he worked at Argus Global Group as a Becario Técnico Superior En Administración Y Finanzas for a brief period in 2016 in Hamilton, Bermuda. These roles have equipped him with extensive experience in management, customer service, and financial administration.
Education and Expertise
Rodrigo studied at Centro Teide from 2014 to 2016 and also attended Centro Educativo Marista San Pablo. His educational background in finance and administration has complemented his managerial roles effectively. Combined with his professional experience, this background has made him proficient in customer service and contact center operations.
Language Proficiency
Rodrigo is fluent in both Spanish and English. This bilingual ability allows him to communicate effectively in diverse work environments and manage international teams seamlessly, having professional experience in both the US and Germany.
Leadership and Management Skills
Throughout his career, Rodrigo has demonstrated strong leadership skills. His progression from Senior Store Manager to Store General Manager at Granier reflects his capability in managing teams and ensuring operational efficiency. His leadership qualities are also evident in his current role at Thyssenkrupp, where he oversees contact center operations.