Laura L.
About Laura L.
Laura L. is a Senior Account Manager at Tiller Digital Inc. in Calgary, Alberta, with a diverse background in communications, project management, and customer experience.
Work at Tiller Digital Inc.
Laura L. has been serving as a Senior Account Manager at Tiller Digital Inc. since 2022. In this role, she engages in concept creation and brings innovative ideas to fruition. She utilizes strategic thinking to develop effective communication plans that align with brand objectives. Her responsibilities include managing client accounts and ensuring that projects meet the established goals and timelines.
Previous Experience at WestJet
Laura L. worked at WestJet from 2013 to 2021, where she held two positions. Initially, she served as a Cabin Crew Member for five years, providing customer service and ensuring passenger safety. Following this role, she transitioned to the Communications (Social Care) department, where she worked for three years. In this capacity, she focused on enhancing customer engagement through social media and communication strategies.
Experience at Litco Law
From 2021 to 2022, Laura L. worked at Litco Law as part of the Client Experience, Brand, and Marketing team. During her eight-month tenure, she contributed to improving client interactions and enhancing the firm's brand presence. Her role involved applying her communication skills to support marketing initiatives and client engagement strategies.
Education and Expertise
Laura L. studied at Mount Royal University, where she achieved a degree in Wedding and Event Management. She also attended the University of Calgary, focusing on Communication and Culture, and earned a degree in Communications. Her educational background supports her expertise in project management, emergency response, and crisis communication, which are essential for her current role in account management.
Skills and Interests
Laura L. possesses a strong background in project management, ensuring the efficient execution of complex projects. She has skills in guest experience training, which enhances customer satisfaction and loyalty. Additionally, she has a keen interest in photography, which may contribute to the creative aspects of her work in account management and marketing.