Leslie Lai
About Leslie Lai
Leslie Lai is an Account Manager at Tiller Digital Inc. in Calgary, Alberta, with extensive experience in sales and event management across various hospitality roles, including positions at Marriott International and Delta Hotels and Resorts.
Work at Tiller Digital Inc.
Leslie Lai has been serving as an Account Manager at Tiller Digital Inc. since 2021. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her work focuses on maintaining strong relationships with clients and facilitating effective communication between clients and the internal team. Based in Calgary, Alberta, Leslie has contributed to the company's growth and client retention strategies over her three years of service.
Previous Experience in Hospitality
Before joining Tiller Digital Inc., Leslie held various positions in the hospitality industry. She worked at Marriott International as a Sales Office Specialist from 2019 to 2021 and as a Regional Sales Manager from 2017 to 2019. Her experience also includes roles at Delta Hotels and Resorts®, where she served as an Executive Meeting Manager and a Sales Coordinator, among other positions. These roles equipped her with skills in sales, marketing, and event management.
Educational Background
Leslie Lai has a solid educational foundation in business and hospitality management. She studied at the Southern Alberta Institute of Technology, where she earned a diploma in Hospitality Management from 2007 to 2009. She then attended the University of Victoria, achieving a Bachelor of Commerce degree in Business Administration and Management from 2009 to 2011. Additionally, she participated in an International Study Exchange at Nanyang Technological University in 2010.
Community Engagement and Volunteer Work
Leslie is passionate about environmental protection and community support, particularly for marginalized groups. She actively engages in initiatives that promote inclusivity and has volunteered as part of a marketing team for Diversecities. In this role, she contributes to a rebranding mission aimed at delivering a renewed vision for the organization and enhancing its outreach efforts in Calgary.