Bradley Hyland
About Bradley Hyland
Bradley Hyland is a Customer Success Manager Lead at Tilt, with a background in Environmental Science and Marketing from Carthage College. He has extensive experience in customer experience management and project management across various roles in multiple companies.
Work at Tilt
Bradley Hyland serves as the Customer Success Manager Lead at Tilt, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and driving revenue growth through effective management of customer relationships. His responsibilities include utilizing direct feedback to implement changes that improve service delivery and client engagement. Based in Boise, Idaho, he has contributed to the company's success by leveraging his extensive experience in customer success and project management.
Education and Expertise
Bradley Hyland studied at Carthage College, where he earned a Bachelor of Arts (B.A.) degree in Environmental Science and Marketing from 2010 to 2014. His academic background provides a solid foundation for his career in customer success and project management. He has developed a strong ability to create innovative solutions and adapt to various challenges, which is essential in his current role.
Background
Before joining Tilt, Bradley Hyland held several positions that contributed to his expertise in customer experience and project management. He worked at Schneider Electric in various roles, including Digital Customer Experience and Marketing Project Manager, Customer Experience Manager, and Customer Transformation Strategy Manager. His experience also includes positions at Sparrow as Customer Operations Manager and Product Specialist, and at Landed as Client Strategy. His diverse background has equipped him with the skills to manage cross-functional projects effectively.
Achievements
Bradley Hyland is recognized for his ability to create meaningful digital and print content that enhances client service. He has substantial experience in managing multiple projects within tight schedules and budgets, showcasing his organizational skills. His work has consistently demonstrated a results-driven approach, and he is known for being an adaptive team player who fosters collaboration across different functions.