Ximena Altamirano
About Ximena Altamirano
Ximena Altamirano is an Account Executive specializing in the LATAM and Northam markets at Time Doctor. She has a strong background in sales and customer service, having previously held various roles at TELUS International Central America and achieved notable sales performance.
Work at Time Doctor
Ximena Altamirano currently serves as an Account Executive for the LATAM and NORTHAM markets at Time Doctor. She has held this position since 2021. In her role, she focuses on generating revenue and enhancing client relationships within these regions. Prior to her current position, she worked as a Business Development Specialist at Time Doctor from 2020 to 2021, where she contributed to the company's growth and client acquisition strategies.
Education and Expertise
Ximena Altamirano pursued her education at Universidad Dr. José Matías Delgado, where she earned a Bachelor's degree in Communication from 2009 to 2014. She also studied at ISEADE - FEPADE, obtaining a certification in Business/Commerce, General, as well as completing courses in Selling Skills and Sales Operations. Her educational background equips her with the necessary skills for effective sales strategies and customer engagement.
Background in Customer Service
Ximena Altamirano has extensive experience in customer service, having worked at TELUS International Central America from 2010 to 2015. She began her career there as a Technical and Customer Service Representative for three years, followed by two years as a Customer Experience Coach. She later advanced to the role of Operations Team Lead, where she worked for five years until 2020. This background has contributed to her strong communication and problem-solving skills.
Sales Achievements
In the first quarter of 2022, Ximena Altamirano was recognized as the Top Sales Representative at Time Doctor. She successfully generated $75K in Monthly Recurring Revenue (MRR) by helping businesses optimize their operations for remote work. Her focus on effective sales closure and retention efforts has played a significant role in her success in the sales domain.