Carlo Perez

Support Engineer @ Timescale

About Carlo Perez

Carlo Perez is a Support Engineer at Timescale, where he has worked since 2021. He has a background in Information Technology and Management Systems, with extensive experience in technical support roles across various companies.

Work at Timescale

Carlo Perez has been employed at Timescale as a Support Engineer since 2021. In this role, he is responsible for providing technical support and assistance to clients using Timescale's database solutions. His experience in technical support allows him to address customer inquiries and troubleshoot issues effectively.

Education and Expertise

Carlo Perez studied at Mapua Institute of Technology, where he earned a Bachelor of Science degree in Information Management from 2004 to 2007. He also completed an Associate's degree in Management Systems Technology at Mapua Information Technology Center from 2002 to 2004. His educational background provides a solid foundation in information technology and management systems.

Professional Background

Carlo Perez has a diverse professional background in technical support and systems management. Prior to joining Timescale, he worked at Ivanti as a Senior Technical Support Engineer from 2019 to 2021 in Melbourne, Australia. His earlier roles include positions at DHL IT Services, where he served as a System Support Specialist and a Service Support Specialist from 2011 to 2019 in Selangor, Malaysia. He also held positions at Hewlett Packard Enterprise and Accenture in the Philippines.

Previous Work Experience

Before his current role at Timescale, Carlo Perez accumulated significant experience in various technical support roles. He worked at Ivanti for two years, and prior to that, he spent five years at DHL IT Services, where he held two different positions. His experience also includes a brief tenure at Hewlett Packard Enterprise and a two-year stint as a Software Engineer at Accenture.

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