Stephen Creedon
About Stephen Creedon
Stephen Creedon is a Sales Engineer currently working at Tines since 2022. He has a diverse background in customer experience and technical support, having held various roles at Assurant, Newsweaver, and N-able by Solarwinds over a career spanning more than two decades.
Current Role at Tines
Stephen Creedon has been employed at Tines as a Sales Engineer since 2022. In this role, he works remotely, contributing to the company's sales efforts and technical support. His responsibilities include engaging with clients to understand their needs and providing tailored solutions to enhance their experience with Tines' products.
Previous Experience at Assurant
Before joining Tines, Stephen worked at Assurant as a Customer Experience Developer from 2000 to 2012. During his twelve years at Assurant, he focused on improving customer interactions and enhancing overall service delivery, which contributed to the company's customer satisfaction goals.
Career at N-able by Solarwinds
Stephen served as a Sales Engineer at N-able by Solarwinds from 2015 to 2022. He held the position of Senior Sales Engineer during his tenure, where he was responsible for driving sales and providing technical support to clients in County Cork, Ireland. His role involved collaborating with teams to develop strategies that met client requirements.
Educational Background in Computer Science
Stephen studied at Munster Technological University, where he earned a Bachelor of Science (BSc) in IT Support from 2010 to 2012. Prior to that, he completed a Higher Certificate in Science and Computing from 2007 to 2010. Additionally, he pursued a Higher National Diploma in Cloud Computing from 2019 to 2021, further enhancing his technical expertise.
Early Career at QC Data
Stephen began his career at QC Data, where he worked as a Conversion Technician 2 from 1997 to 2000. This early experience provided him with foundational skills in data management and technical support, which he built upon in his subsequent roles in customer experience and sales engineering.