Danielle S.
About Danielle S.
Danielle S. is a Senior Manager of Customer Experience at Tinuiti, where she has worked since 2021. She has a diverse background in customer service and marketing, with previous roles at Pier 1 Imports and Business Enterprise Institute.
Current Role at Tinuiti
Danielle S. currently serves as the Senior Manager of Customer Experience at Tinuiti. She has held this position since 2021, contributing to the company's focus on enhancing customer satisfaction and engagement. In her role, she oversees various initiatives aimed at improving the overall customer journey and ensuring that client needs are met effectively.
Previous Experience at Tinuiti
Danielle S. has extensive experience at Tinuiti, having worked in multiple roles. She began as a Coordinator for CRM & Email from 2017 to 2018, followed by a position as a Specialist in CRM & Email for four months in 2018. She then advanced to the role of Client Success Manager for Email & CRM from 2018 to 2019. Finally, she served as the Manager of Customer Experience from 2019 to 2021 before her current role.
Experience at Pier 1 Imports
Danielle S. worked at Pier 1 Imports in Boulder, Colorado, where she held various positions. She began as a Sales Associate from 2011 to 2012 and later became a Sales Leader from 2012 to 2014. Her experience in retail provided her with skills in store management and customer service.
Background in Marketing and Business Development
Danielle S. has a background in marketing and business development from her time at the Business Enterprise Institute, Exit Planning for Advisors. She worked as a Marketing Coordinator from 2016 to 2017 and as a Membership Engagement Specialist from 2014 to 2016. Additionally, she served as a Business Development Consultant for one month in 2014.
Education and Expertise
Danielle S. earned a Bachelor of Arts and Sciences in Mathematics from the University of Colorado Boulder, completing her studies from 2009 to 2014. Her educational background supports her analytical skills and contributes to her expertise in customer satisfaction and professional training.