Kirstin Hose, Csm, Cspo
About Kirstin Hose, Csm, Cspo
Kirstin Hose is a Senior Technical Specialist at Tinuiti, where she has worked since 2021. She has held various roles in project management and client support across multiple companies, including inMotionNow, TransLoc, and Apple.
Work at Tinuiti
Kirstin Hose has been employed at Tinuiti as a Senior Technical Specialist since 2021. In this role, she is involved in project management and technical projects, collaborating with team members to scope work for prospective deals. She assists with onboarding and setting up new client accounts, ensuring a smooth transition for clients. Additionally, she tracks all activities in a Professional Services Automation (PSA) tool and documents all client interactions. Kirstin stays informed about changes and new features on the Bronto platform, contributing to the improvement of offerings and operational efficiencies.
Previous Work Experience
Prior to her current position, Kirstin Hose held various roles in different organizations. She worked at inMotionNow as an Office Manager from 2018 to 2019. Following that, she served as an Executive Assistant at TransLoc from 2019 to 2020. Before these roles, she was a Field IT Project Manager at Insomniac Events from 2017 to 2018. Earlier in her career, she worked at Fossil as an Assistant Manager and at Apple as a Genius Admin. Additionally, she was a Customer Success Manager at CloudBees and an Airbnb Super Host from 2015 to 2020.
Education and Expertise
Kirstin Hose has a strong educational background with degrees from SUNY Oneonta and the Fashion Institute of Technology. She earned a Bachelor of Arts in Studio Art and a Bachelor of Science in Human Ecology, Apparel and Textiles, both from 2006 to 2008. Her studies have provided her with a foundation in both creative and technical fields, which she applies in her current role. She is also certified as a Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO), enhancing her expertise in project management methodologies.
Skills and Contributions
In her professional roles, Kirstin Hose has developed a range of skills relevant to technical project management and client relations. She has provided private, custom training to clients on the Bronto Software application. Kirstin has been involved in integration efforts and has identified ideas to improve service offerings. Her ability to stay up-to-date on platform changes and new features allows her to effectively support clients and enhance their experience.