Parveen Kumar
About Parveen Kumar
Parveen Kumar is a Customer Success Associate currently working at tiptap in Burlington, Ontario, Canada. He has a diverse educational background in chemistry and project management, along with experience in customer service and supply chain management.
Current Role at Tiptap
Parveen Kumar has been working as a Customer Success Associate at Tiptap since 2021. In this role, he focuses on ensuring customer satisfaction and fostering positive relationships with clients. His experience in customer service contributes to the company's commitment to delivering exceptional support.
Previous Experience at NBPGR
Before joining Tiptap, Parveen Kumar interned at the National Bureau of Plant Genetic Resources (NBPGR) in Delhi, India, from 2015 to 2016. During this five-month internship, he gained valuable insights into plant genetic resources and contributed to various projects within the organization.
Education and Expertise
Parveen Kumar holds a Master of Science (MS) degree in Applied Chemistry from Amity University Noida, which he completed from 2014 to 2016. He also studied at Conestoga College, where he earned a Graduate Certificate in Project Management from 2019 to 2020, and another Graduate Certificate in Supply Chain Management from 2020 to 2021. His educational background provides a strong foundation for his current role.
Work Experience at Tim Hortons
Prior to his current position, Parveen Kumar worked as a Team Member at Tim Hortons in Kitchener, Ontario, Canada, from 2019 to 2021. His role involved providing customer service and supporting daily operations, which enhanced his skills in teamwork and communication.
Academic Background in Chemistry
Parveen Kumar completed his Bachelor of Science (BS) degree in Chemistry at Delhi University from 2009 to 2012. This foundational education in chemistry has informed his subsequent studies and professional pursuits in applied chemistry and project management.