Lily Walpole
About Lily Walpole
Lily Walpole is a Customer Support Administrator at Togetherall in London, England, with a background in English Literature and diverse work experience in customer support and communications.
Work at Togetherall
Lily Walpole has been employed as a Customer Support Administrator at Togetherall since 2020. In this role, she is responsible for assisting users and ensuring a positive experience with the platform. Togetherall is known for providing mental health support and resources, and Walpole's contributions are integral to maintaining effective communication with users. Her position involves addressing inquiries and resolving issues to enhance user satisfaction.
Education and Expertise
Lily Walpole completed her secondary education at Graveney School, where she achieved 11 GCSEs with grades A*-B from 2007 to 2012. She then attended Graveney Sixth Form, focusing on English Literature (British and Commonwealth) and earned A Levels from 2012 to 2014. Walpole furthered her studies at the University of Exeter, obtaining a Bachelor’s Degree in English Literature from 2014 to 2017. Her educational background provides her with strong communication skills and a deep understanding of literature.
Background
Lily Walpole has a diverse professional background that includes roles in customer support, communications, and education. Prior to her current position at Togetherall, she worked as a Communications and Media Intern at Be Enriched in 2019 for eight months, where she gained experience in media relations. She also served as a Language Assistant for the British Council in Zaragoza, Spain, from 2019 to 2020, supporting language learning initiatives. Earlier in her career, she worked as a Sales Floor Team Member at Oliver Bonas in 2017.
Previous Work Experience
Before joining Togetherall, Lily Walpole held several positions that contributed to her skill set. She worked as a Sales Floor Team Member at Oliver Bonas for four months in 2017, where she engaged with customers and supported sales operations. Following this, she took on the role of Language Assistant with the British Council in Spain from 2019 to 2020, where she assisted in language instruction. Additionally, she completed an internship at Be Enriched in 2019, focusing on communications and media.