Diane Thompson
About Diane Thompson
Diane Thompson is a Customer Support professional with experience in telecommunications and transport industries. She has worked at Toggl since 2019 and previously held a position at Chorus NZ Limited from 2015 to 2019.
Work at Toggl
Diane Thompson has been working at Toggl in the Customer Support role since 2019. She has accumulated five years of experience in this position, contributing to the company's commitment to providing effective customer service. Her role involves assisting users with inquiries and ensuring a positive experience with Toggl's products. The remote nature of her work allows her to engage with customers from various locations, enhancing her ability to understand diverse user needs.
Previous Experience at Chorus NZ Limited
Before joining Toggl, Diane Thompson worked at Chorus NZ Limited as a Provisioning Co-Ordinator from 2015 to 2019. During her four years in this role, she was responsible for managing provisioning processes within the telecommunications sector. This experience provided her with valuable insights into operational workflows and customer interactions in a technical environment.
Background in Telecommunications and Transport Industries
Diane Thompson has a background that spans both the telecommunications and transport industries. This diverse experience has equipped her with a broad understanding of different operational frameworks and customer service expectations. Her knowledge in these sectors enhances her ability to address customer concerns effectively.
Education and Skills
Diane Thompson studied at Rangiora High School, where she completed her High School/Secondary Diplomas and Certificates, achieving University Entrance from 2005 to 2007. Her educational background supports her professional skills, which include warehouse operations and account management. Additionally, she has experience in coaching and customer service, further complementing her role in customer support.