Bill Mitchell
About Bill Mitchell
Bill Mitchell is a Technical Specialist at Tolko Industries in Vernon, BC, with a background in information technology and extensive experience in technical support roles. He specializes in MS Office 365 implementation and holds multiple certifications, including MCP and CompTIA A+.
Work at Tolko
Bill Mitchell has been employed at Tolko Industries as a Technical Specialist since 2017. In this role, he focuses on implementing and deploying MS Office 365 solutions. His responsibilities include managing technical operations and providing support to ensure efficient use of technology within the organization. Tolko Industries is known for its commitment to sustainable forestry and manufacturing, and Mitchell's expertise contributes to the company's operational efficiency.
Previous Experience in Technology Support
Prior to his current role, Bill Mitchell worked at Kal Tire for seven years, from 2010 to 2017. He held multiple positions, including Desktop Administrator, Technical Support Analyst, and Productivity Technology Analyst. Before that, he served as a Senior Helpdesk Technician at Kal Tire from 2006 to 2010. His earlier experience includes a year as a Computer Technician at Pharmasave Drugs (National) Ltd. from 2005 to 2006 and eight years as an Associate Podcast Producer at MMO Reporter Network from 2009 to 2017.
Education and Expertise
Bill Mitchell studied at the University of Victoria, where he earned a Bachelor of Arts in Psychology from 1996 to 2000. He later pursued further education in Information Technology, achieving a Computer Based Information Systems (CBIS) Certificate from 2010 to 2011. His technical expertise includes advanced skills in Active Directory and Windows Server management, as well as proficiency in deploying and managing System Center Configuration Manager 2007 R3 and 2012 R2+.
Certifications and Professional Development
Bill Mitchell holds several professional certifications that demonstrate his technical proficiency. He earned a Microsoft Certified Professional (MCP) certification for Windows XP in October 2008. Additionally, he has been certified with CompTIA A+ since October 2009. These certifications reflect his commitment to maintaining industry standards and enhancing his technical skills.